Shine Crafted – Returns & Refund Policy

At Shine Crafted, customer satisfaction is our top priority. We are committed to delivering exceptional quality jewellery, and we want you to shop with complete confidence.

🔁 Returns Policy

We offer full returns and refunds under the following conditions:

• The product must be returned in its original condition.
• The packaging should be proper and intact.
• An open-box packaging video must be recorded at the time of delivery as proof of the product’s condition.

If these conditions are met, your return request will be approved smoothly.

💰 Refund Policy

• Once we receive and inspect the returned product, your refund will be processed within 7 working days of delivery.
• The refund will be credited to your original payment method.

Please ensure that the product is not used, damaged, or altered before returning it.

At Shine Crafted, we believe in transparency, trust, and customer happiness. If you have any concerns regarding your order, our support team is always ready to assist you. ✨